By using this site, you agree to these terms. If you have any questions or concerns, please feel free to reach out.
Product Information, Pricing and Hand-made disclaimer
We make every effort to provide accurate product descriptions and pricing, but due to every piece being handmade by a solo-artist, there will always be a slightly variety between pieces in measurements and glaze effects due to the nature of hand-made ceramics. The prices listed do not include shipping, this will be added when you check out.
All pieces are handmade and are built for everyday use with non-toxic materials, ensuring they are all food safe. As they are delicate they require care when using and cleaning. I always recommend to hand-wash all ceramics purchased as it is less harsh in the long term, however they are safe for dishwasher and microwave use if you wish to. Stoneware is capable of very hot and cold temperatures, however care should be taken to not take a piece from one extreme from the other as this can cause the piece to crack, break or craze.
Orders & Payments
When you place an order, you’re agreeing to purchase the items under these terms. I accept all major credit and debit cards (Visa, Mastercard & American Express) through SumUp, a secure payment system. SumUp will confirm your order once payment has gone through.
Shipping
Shipping costs and delivery times will be calculated at checkout. I currently ship only within the UK, and have a local pick-up option available from my studio on the Isle of Wight.
Returns & Refunds
Any problems with your purchase, let us know within 30 days to arrange a refund upon return of product. Customized items cannot be returned unless there’s a defect. We’ll process your refund once we receive your return, but shipping fees are non-refundable.
Our Content
I own the copyright to the content found on my website, from photos to product descriptions. If you would like to share my content please do seek permission beforehand, and always credit or reference where possible.
Your Responsibility
Please use this website responsibly. You are responsible for keeping your account details private, as you’re accountable for any activity under your account.
Privacy
I respect your privacy, we only collect the info we need to process your orders and improve your shopping experience. Please take a look at our Privacy Policy for more details on how we protect your information.
Limitation of Liability
I work hard to ensure the quality of my pottery, but am not responsible for any indirect damages or issues that arise from using my products or the site, beyond what’s required by law.
Changes to These Terms
I may update these terms occasionally. If I do, the changes will be posted here, and they’ll go into effect right away.